Refund policy

Returns Policy for "Under Your Sink"

Last Updated:  7/12/2023

Thank you for shopping with "Under Your Sink." We are committed to ensuring your satisfaction with our products. Please review our Returns Policy below:

 

1. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

2. Exempted Goods

Several types of goods are exempt from being returned, including ingredients and cleaning supplies due to hygiene reasons.

 

3. Non-Returnable Items

In addition to ingredients and cleaning supplies, the following items are non-returnable:
- Gift cards
- Downloadable software products

 

4. Return Process

If you wish to initiate a return, please contact our customer service team at [contact email]. Provide your order number and details about the item you would like to return. We will guide you through the return process.

 

5. Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

 

6. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account or contact your credit card company. There may be a processing delay before your refund is officially posted.

 

7. Contact Information

If you have any questions or concerns about our Returns Policy, please contact us at info@underyoursink.com

By making a purchase with "Under Your Sink," you agree to abide by the terms outlined in this Returns Policy. We appreciate your understanding and cooperation.