Shipping & packaging

How your glassware is packed and posted



Every glass order that leaves here is packed by hand.

There is no plastic in the box. No bubble wrap, no foam, no plastic bags of air. Every layer around your glassware is there for a reason, and every layer can be composted, recycled or used again once it has done its job.

Here is what is in the box, what to do with it, and what happens if something arrives broken.




What is around your glassware

Tissue paper

Every bottle, jar, trigger and pump is wrapped on its own, to keep it clean and dust free.

Hand cut corrugated board

Board is cut to size and wrapped around each individual piece. It works because of the fluting (the wavy layer sandwiched inside), which compresses on impact and spreads the force sideways before it reaches the glass.

A double lined box

Stock arrives here in good quality cartons, so I keep them, cut them up an use them to line the inside of the box to provide double layer protection.

BioFill packing peanuts

Plant starch, not polystyrene. They fill every gap so nothing shifts in transit, and they compost or dissolve in water when you are done with them.


If it arrives broken, I replace it

This method has kept glass safe for years, but parcels travel a long way and get handled by a lot of people. Occasionally one does not make it.

Send me a photo of the damaged piece and the box it came in, and I will get a replacement on its way.

The photo is not a hurdle. It shows me how the parcel was handled, and that feeds straight back into how I pack the next one.

Get in touch


What to do with the packaging

Nothing in the box needs to go in the rubbish bin.

BioFill packing peanuts

  • Dissolve them. Drop them into a sink or bucket of hot water a handful at a time. They collapse in seconds. Tip the water over the garden if you like.
  • Compost them. Compost bin or worm farm, again a handful at a time rather than the whole box at once. Damp them down as you go.
  • Keep them. Store them somewhere dry in a sealed bag or tub and use them for your own parcels. They are water soluble, so a humid shed will soften them.
  • Hand them to the kids. Dab one end on a damp sponge and they stick to each other, no glue needed. The whole build goes in the compost afterwards.

Corrugated board

Those hand cut pieces are clean, flat and sturdy, which makes them genuinely useful around the house.

  • Line shelves, especially the cupboard under the sink. It catches drips and lifts straight out when it needs replacing.
  • Line the bottom of bins, baskets and storage crates.
  • Papier mâché. Corrugated board tears and soaks well, and gives structure that newspaper cannot.
  • Flatten it over bare soil in the garden, wet it down and mulch on top to suppress weeds.
  • Tear it up for the compost. It is a good carbon layer to balance out food scraps.
  • Cut and fold it into drawer dividers.

The box and the tissue

Flatten the box and keep it for your own posting, or put it in the recycling. Tissue paper goes in the compost or the recycling. Pull off any tape and labels first.


Where to next

Shop the glassware

Amber glass bottles, jars and pumps built to be refilled for years, not replaced.

Fill your bottles

Every recipe in one place, organised by the room you are standing in.

Meet the ingredients

What each one is, where it comes from and why it earns its place under your sink.

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  • The Recipe Hub

    WHAT TO MAKE
    Step-by-step recipes organised around the supermarket products you already know. Find the product, make the swap.

    See what you can replace 
  • The Learning Hub

    WHY IT WORKS
    Plain-language deep dives into each
    ingredient: what it is, where it comes from, and why it earns its place under your sink.

    Meet the ingredients